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Troubleshooting Amazon Errors:
Updating Amazon'southward Product Catalog
Creating Offers and New Products
Feeds: A Better Way
The DataFeedWatch Solution
How to Identify Amazon Errors
How to Set up Mutual Amazon Errors
Permissions Errors
General Description Errors
Image Errors
ASIN / ID Errors
Summary
Updating Amazon'south Product Catalog
Amazon's catalog includes products added past sellers, vendors, and Amazon. In order to sell your product on Amazon, y'all demand to add together an item to Amazon's catalog or create an offer for an existing particular in the catalog.
Creating Offers and New Products
To create an offering, you need to send Amazon essential information like toll, quantity, shipping details, and your Seller SKU.
When adding a new product to Amazon's catalog, you need to send detailed product information:
- title, description, bullet points,
and technical attributes like:
- weight, size, and colour.
If you create a new product, Amazon volition assign it an ASIN which is unique to each product.
It's possible to provide Amazon the data for each production manually through its web-based admin console. Alternatively, y'all tin can make full out and upload Excel-based file templates. Both are a corking place to brainstorm every bit a new seller just are fourth dimension-consuming and difficult to scale up.
Feeds: A Better Mode
The optimal way for professional sellers to send Amazon information is through an automated feed. Feeds aid sellers manage hundreds or fifty-fifty thousands of products easily and systematically. A feed pulls source information from your eCommerce shopping cart or backend system and sends it to Amazon. Any changes in the source data tin exist communicated automatically to Amazon.
The fashion information appears in your source data oftentimes isn't suitable or optimized for Amazon. When looking for a feed solution provider, look for features that permit you to easily dispense the source data before information technology's sent to Amazon.
You'll want the ability to adjust data to meet Amazon's requirements and optimize it for Amazon-specific SEO and conversion characteristics. Without intelligent control over your feed, you hazard generating feed errors and low performing products due to poorly managed data.
The DataFeedWatch Solution
DataFeedWatch'due south Amazon feed solution has a powerful dominion-based mapping engine that allows you to tailor product attributes before they're sent to Amazon. In add-on, our integration includes Gild Management which allows you to sync orders betwixt Amazon and your shopping cart. These functionalities help sellers grow their businesses by automating routine eCommerce workflows.
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How to Place Amazon Errors
Amazon aims for high-quality product descriptions and maintains strict requirements for data sent to the marketplace. When a feed fails to meet those requirements, Amazon uses codes to communicate errors to sellers.
Common errors stem from improper formatting, invalid data, missing data, lack of permissions, and many other issues. Understanding Amazon's mistake codes and how to fix them is critical for creating a healthy product feed.
Each time yous send a feed, Amazon generates a feed processing report. You tin access the written report within of Amazon Seller Central or by electronic mail if you've opted-in. Your feed solution provider might too display the report inside their platform.
Amazon feed processing report contains:
- an original record number,
- SKU,
- error code,
- error type,
- error message
You'll use the fault lawmaking to find reference documentation (similar ours listed beneath) that will help y'all understand why the error occurred and help y'all create a plan of action.
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How to Fix Common Amazon Errors
Permissions Errors
Amazon Error 8026: Not Authorized to List Products in Category
Sure brands, ASINs, categories, and sub-categories crave approval before you tin can outset selling. Yous'll receive error 8026 when you submit production data for a category or sub-category that you're not authorized to sell in.
Here are categories requiring approving from Amazon:
- Automotive & Powersports,
- Collectible Coins,
- Entertainment Collectibles,
- Fine Art,
- Music,
- Sports Collectibles,
- Video,
- DVD & Blu-ray,
- Watches.
Some categories are open up at the top level but contain sub-categories that require approval. Furthermore, come categories like Toys & Games require seasonal approvals.
How to fix Amazon Mistake 8026:
To fix the mistake, you lot must asking approval from Amazon. Hither are Amazon's instructions for applying for blessing within your Amazon Seller Key account:
- From the Inventory menu, select Add a Product.
- Search for the detail that you want to sell.
- In the search results, click the List limitations utilize link next to the item.
- Click the Request Approval button to brainstorm the application process.
- To check the condition of an application, return to the Add a Product tool and click the Manage your selling applications link.
Amazon Error 8059: Restricted Particular
Amazon controls permissions for some private ASINs. When you lot endeavor to transport information to Amazon for a restricted product before yous have approval, you lot'll get fault 8059. Products that take been recalled by the manufacturer, have a high run a risk of counterfeit, or accept a high number of reported issues may get restricted.
How to fix Amazon Error 8059
The process for fixing private product permissions is the same as for categories. Here are instructions for applying for approval within your Amazon Seller Central business relationship:
- From the Inventory card, select Add a Production.
- Search for the detail that yous desire to sell.
- In the search results, click the Listing limitations utilize link next to the detail.
- Click the Request Approving push button to brainstorm the application process.
- To check the status of an application, return to the Add a Production tool and click the Manage your selling applications link.
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General Description Errors
Amazon Error 90117: Production Description Exceeds the Character Limit
Amazon limits the length of some product attributes. Y'all'll receive fault 90117 if the data y'all sent to Amazon exceeds the character limit for a specified aspect.
How to Gear up Amazon Error 90117
- Check the number of characters immune for a specific field by downloading the corresponding category-specific inventory file from the Add Products via Upload department of your Amazon Seller Key account.
- And so bank check the Accepted Values column on the Data Definitions tab.
- Within your feed, adjust the number of characters to fit the accepted character limit.
Here is the maxiumum number of characters allowed for common fields:
- Product Name - 200 characters
- Product Clarification - 2000 characters
- Key Product Features - 100 characters
- Make Name - fifty characters
- Model Proper name - 50 characters
- Model Number - 40 characters
- Manufacturer Part Number - xl characters
For DataFeedWatch users, the application knows the graphic symbol limits for Amazon product attributes and volition automatically truncate inputs based on Amazon'due south requirements. At any fourth dimension, you can use regular expressions (rules that perform operations on inputs) to trim your source data down to a certain number of characters.
Begin by navigating to the Map Fields page of your Amazon template and follow the steps below:
- Notice the Amazon attribute yous want to truncate
- Click on Edit Values
- In the pop-up, cull Replace unmarried value under Mapping Type
- Select the utilise regexp checkbox
- Enter the follow regexp string into the first Input field (where ten is the number of characters from the left):
- ^(.{x}).* - Enter the follow regex cord into the first with field:
- $i
Don't forget to salve your changes. Y'all tin cheque the results past clicking the Preview button.
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Amazon Error 90122: Production Description Contains HTML
Amazon does not support HTML tags. Mistake 90122 occurs when the data you lot ship to Amazon contains HTML.
How to fix Amazon Fault 90122
For the product receiving the error, check the fields in your feed that are probable to contain HTML (eg. product title, description, and bullet points). Remove any HTML and resubmit your feed.
For DataFeedWatch users, you can remove HTML from your source data by using regular expressions. Begin by navigating to the Map Fields folio of your Amazon template and follow the steps beneath:
-
Find the Amazon attribute you want to truncate
-
Click on Edit Values
-
In the pop-up, choose Remove single value under Mapping Type
- Select the use regexp checkbox
- Enter the follow regexp string into the outset Input field <[^>]*>
Don't forget to save your changes. You tin check the results by clicking the Preview push.
Pro Tip: While Amazon states that they don't provide back up for HTML tags at all, at that place are a few minor unpublished exceptions. The main production description field does allow these basic HTML tags:
- Bold Text <b></b>
- Line Pause <br>
- Paragraph <p></p>
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Amazon Error 8016: Non Plenty Product Data to Create Variation Relationship
A variation human relationship is a connectedness between parent and kid products on Amazon. Accept for example a shoe with multiple sizes. The kid products are the specific size variations of a generic parent product.
To create a variation human relationship with a feed, yous need to provide the same Variation Theme value (eg. SizeColor, ColorName, SizeName) for both the parent and its child products. For each child production, you also demand to provide the specific variation information (small, medium, blue, green, etc) related to the Variation Theme.
It's worth mentioning that when error 8016 impacts one product of a production family, and it will terminate the whole product family unit from being created in Amazon.
How to Set Amazon Error 8016
The almost common causes for error 8016 are:
- Submitting unlike Variation Themes for the parent SKU and its related kid SKUs.
- Missing variation attributes for the variation theme of kid SKUs.
Check that the parent product and its child products have the same Variation Theme (eg. SizeColor). And so check that the kid product has values for the relevant variation fields (eg. Colour and Size).
There are dozens of Variation Themes and they're specific to the product's category. Bank check which Variation Themes are allowed for your production by downloading the corresponding category-specific inventory file from the Add Products via Upload section of your Amazon Seller Central account. Then cheque the Variation Theme column in the Valid Values tab.
For DataFeedWatch users, the Variation Theme aspect already contains a static list of accepted input values. Begin by navigating to the Map Fields page of your Amazon template and follow the steps beneath:
Find the Optional fields for variants section
Find the Variation Theme field
Select Add static value in the dropdown
Select an option from the side by side select static value dropdown
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Amazon Fault 99003: Missing Required Value for the Specified Variation Theme
Like mistake 8016, error 99003 is related to product variation information.
Amazon merely accepts specific values for variations for each Variation Theme. Each variation (eg. size, color) has a list of accustomed values (eg. 40, 41, scarlet, royal). If you send Amazon data that isn't an accepted value or leave the field blank, and so y'all'll go error 990003.
How to prepare Amazon Mistake 99003
F irst, check which Variation Theme you've selected for your production. Next check which values are accustomed for the variations within that theme.
Check which variation values are allowed for your product by downloading the corresponding category-specific inventory file from the Add Products via Upload department of your Amazon Seller Central business relationship. Open up the Valid Values tab and bank check the variation columns that chronicle to the Variation Theme you chose for that product.
For example, if you chose Variation Theme = "size-fabric", then the accustomed variation values are in the "size_map" and "material" columns of the Valid Values tab.
For DataFeedWatch users, variation attributes incorporate a static list of accepted values. The process for selecting a static value for variation attributes is the same as for the Variation Theme. Come across the debugging steps under Error 8016.
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Amazon Error 8560: Missing Required Attributes
This fault 8560 occurs when your feed has missing or invalid values for the required fields.
Common causes of this error are:
- Invalid values for a specific attribute
- Required fields are missing in the feed
- Product ID does non lucifer whatever ASINs
How to fix Amazon Mistake 8560
Check which fields are required by downloading the respective category-specific inventory file from the Add together Products via Upload section of your Amazon Seller Central account. Then bank check the Required? and Accepted Values columns on the Information Definitions tab.
For DataFeedWatch users, if the product attribute in your selected template isn't visible by default, then you'll need to add it. Click on the Add together Optional Fields button under the Optional Fields section and select from the list within the pop-up.
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Amazon Mistake 99010: Missing or Conflicting Values for Conditionally Required Fields
Error 99010 occurs when the values for ane or more fields in a conditionally related group are missing or in conflict. A field is conditionally required when another split but related field is populated first.
For instance, when Sale Price is populated then Auction from Date and Sale End Appointment must too be populated.
How to fix Amazon Error 99010
Make certain that all attributes of a conditionally required group are populated with valid values.
Check which fields are conditionally required by downloading the respective category-specific inventory file from the Add Products via Upload department of your Amazon Seller Fundamental account. Then check the Accepted Values columns on the Data Definitions tab.
Please note that the Required? cavalcade can say "optional" for a conditionally required field. The field becomes required only when you lot fill in a separate but conditionally related field showtime.
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Amazon Error 90057: Invalid Values
Similar to error 8560, error 90057 is caused by invalid values in your feed. This error happens when you lot submit a value that is non one of the pre-adamant values accepted for a specific field.
For example, if you send "Summer" equally a value in the Seasons field when the accepted values for this field are "Fall-Wintertime" and "Leap-Summertime". The data yous submitted makes logical sense, but it doesn't exactly match Amazon's valid values.
How to fix Amazon Error 90057
Check which values are accepted for the field receiving the fault by downloading the corresponding category-specific inventory file from the Add Products via Upload section of your Amazon Seller Central account. So check the Accepted Values columns on the Data Definitions tab.
For DataFeedWatch users, the field input options contain a static list of accepted values when applicable. At any time you can create a rule to overwrite a specific string into some other cord. In the example below, "summer" is replaced by "bound-summer".
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Image Errors
Amazon Error 20008 / 20009 – Invalid Prototype Size
Amazon has specific paradigm size requirements. Error 20008 occurs when the image'southward short side doesn't meet the minimum pixel requirement. Error 20009 occurs when the long side doesn't run into the minimum pixel requirement.
How to gear up Amazon Error 20008 / 20009
Yous'll need to resize your images if they don't run across Amazon's image size requirements.
Check the specific image size requirements by downloading the corresponding category-specific inventory file from the Add Products via Upload section of your Amazon Seller Central account. Then bank check the Accepted Values column on the Information Definitions tab.
You tin also refer to the style guide for your product category.
Amazon Error 20004: Unable to Download the Prototype from URL
Error 20004 occurs when Amazon cannot download the prototype from the URL provided. Mutual causes are that no image exists at the URL or the URL is actually a redirect to the prototype. Other possible causes are server timeouts and server constraints where the paradigm is hosted.
How to Fix Amazon Error 20004
- Copy/paste the URL into a web browser. If no image appears, Amazon besides cannot access the image. Y'all should provide a different, valid URL.
- If the image appears, bank check the URL shown in the address bar and compare it to the ane sent to Amazon. If they are different, then the URL you submitted is an HTML redirect. You should resubmit using the URL from the address bar.
- If the prototype appears, then information technology's possible Amazon couldn't admission the image at the fourth dimension the feed was sent. This could be due to temporary network or server bug. Try resubmitting the feed.
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ASIN / ID Errors
Amazon Error 8541/8542: Product ID Matching Error
Error 8541 and error 8542 occur when your product ID (UPC, EAN, January, ISBN) corresponds to ane or more than ASINs, but the other attributes provided (title, brand, color, size, etc.) do non match the data already collected by Amazon.
Generally, there is a 1-ane relationship between product IDs and ASINs. Remember that Amazon simply allows one ASIN and product folio per unique particular. Also, production ID's like UPCs and EANs should be unique for each item.
Amazon will reject your data if you try to create a new ASIN with a UPC or EAN that belongs to an existing ASIN. The same goes if Amazon believes that y'all desire to update an ASIN with values that don't match that product.
Common causes of error 8541/8542:
- Reusing UPCs and EANs. Barcodes are expensive and manufacturers may make up one's mind to reuse quondam codes. This is problematic when those codes vest to existing ASINs.
- The production ID sent to Amazon for a particular detail is incorrect. For example, you've erroneously assigned duplicate UPCs to multiple products in your source data.
How to Fix Amazon Error 8541/8542
Check if the ASIN found by Amazon matches the item y'all actually intended to sell.
- If the ASIN and your product match, and so use the ASIN as the product ID instead of your UPC or EAN and resubmit your data.(See instructions below for DataFeedWatch users).
- If the ASIN and your production don't match, then information technology'due south probable that your source data is incorrect. Make sure that you assigned the right UPC or EAN to that item.
Bank check if the UPC or EAN attached to the ASIN on Amazon is correct.
- Sometimes Amazon's catalog contains errors. Utilize a database similar UPCItemDB or simply enter the barcode into Google to see what product belongs to that barcode. If y'all discover conflicts with Amazon, then contact Amazon support.
For DataFeedWatch users, in order to send Amazon the ASIN:
- The Production ID field input should contain your ASIN
- The Product ID Type should be set to "ASIN"
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Amazon Error 8566 – No ASIN Match and Not Eligible for ASIN Creation
When you successfully submit product data to Amazon, this will result in either matching to an existing ASIN or creation of a new ASIN.
When y'all see mistake 8566, Amazon cannot lucifer your product data to an existing ASIN and yous don't have the privileges to create a new ASIN.
Common causes of this fault:
- You've erroneously assigned the wrong product ID to your item.
- You don't take ASIN creation privileges considering y'all're a new seller or you lot've created likewise many ASINs within the last calendar week.
How to prepare Amazon Mistake 8566
Determine if your goal is to 1) lucifer to an existing ASIN or two) create a new ASIN.
If you lot are trying to match to an existing ASIN, and so double check that the product ID you've sent to Amazon belongs to item that you actually want to sell.
- If your production ID is an ASIN, and so search the ASIN on Amazon and see if the production item page matches your product.
- If your product ID is a GTIN, then cross cheque your product against a GTIN database similar UPCItemDB or a build sheet provided past the manufacturer.
If y'all desire to create a new ASIN and you're a new seller, and so yous'll need to found a sales history first earlier yous can create an ASIN. If you lot're an established seller, then you'll demand to await until your ASIN creation limit refreshes by waiting a 24-hour interval or more.
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Summary
Sending product information to Amazon is not ever an easy task. You tin can help yourself by using an automatic feed to systematize your workflow. You may encounter feed errors, but hopefully our guide helps you solve the most common bug.
Think when selecting an automated feed solution, to cull ane that lets you easily edit your source data. It's important that you can manage your data so information technology meets Amazon information requirements and is optimized for Amazon SEO.
DataFeedWatch helps you with both. We have a powerful, rules-based engine for listing products on Amazon listing. Plus nosotros take an Amazon gild direction solution. Contact our sales team and find out how we can help you lot abound your business.
Other Amazon articles you may find useful:
- What is Amazon ASIN number & how to get it?
- Quick Introduction to Amazon Pricing Strategies
- How to Create the Best Amazon Product Listings
- The Truth almost Selling on Amazon: viii helpful Pros and Cons
- Amazon Seller Primal Within Out | The 2022 Definitive Guide
- Ironclad Tips to Win the Buy Box and Sell More on Amazon
- Amazon FBA vs FBM: Which Solution Is Best For Your Business?
- How to Optimize Your Amazon Listing for Mobile in 2021
Source: https://www.datafeedwatch.com/blog/amazon-errors
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